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NEW VISITATION SCHEDULE FOR THE MAIN JAIL AND WORKHOUSE


A NEW VISITATION SCHEDULE WILL BE IMPLEMENTED

VISITATION WILL BE WEDNESDAY & SATURDAY

MALES - 8AM - 2:00PM, Sign in times will be 8AM, 9AM, 10AM, 12PM, 1PM and 2PM.

FEMALES - 3:30 PM - 5:00 PM, Sign in times will be 3:30 PM and 4:30PM.

ALL VISITS WILL BE 25 MINUTES IN DURATION. ALL VISITS WILL BE SCHEDULED AS FOLLOWS, CALL IN ON SUNDAY PRIOR FROM 8AM TO 4PM TO SIGN UP FOR THE WEDNESDAY VISIT AND THURSDAY PRIOR FROM 8AM TO 4PM FOR THE SATURDAY VISIT.

2 ADULT AND UNLIMITED CHILDREN PER VISIT.

WORKHOUSE AND WORK RELEASE VISITATION

VISITATION DATE AND TIMES - EVERY SUNDAY - 8AM - 2PM

45 MINUTE VISIT PER INMATE - THESE WILL NOT BE CONTACT VISITS. THEY WILL BE BEHIND THE GLASS. EACH INMATE WILL BE ALLOWED 2 VISITORS WITH UNLIMITED KIDS.

SCHEDULING - VISITORS MUST CALL ON SATURDAY STARTING AT 8AM TILL 12PM TO SCHEDULE A WORKHOUSE VISIT.

ALL SCHEDULED VISITS ARE FIRST COME FIRST SERVE PER SCHEDULING.

EFFECTIVE DATE - JUNE 19, 2021

   
   
  Visitor Rules - Main Jail
 
  • Visits are conducted through the glass and phone hand set.
  • Conversations may be recorded.
  • We will offer two (2) twenty-five (25) minute visits per week.
  • Only 2 people are allowed to visit at a time not counting children.
  • No cell phones or cameras allowed inside facility.
  • Visitors must show picture ID.
  • Anyone under the age of 18 must be accompanied by an adult.
  • No food or drink may be brought in by visitors.
  • No contact orders shall be enforced during visitation.
  • Any visitor appearing to be under the influence of alcohol or drugs, or any visitor who is loud or unruly will be asked to leave and may be arrested.
  • No weapons concealed or otherwise.
  • Inmates in isolation are only allowed visitation once a week.
  • Clergy may visit an inmate once a week during regular business hours for one hour.

NOTE: These rules are subject to change at the Calloway County Jail's discretion.

   
  Workhouse Visitation Rules
 
  • 45 minute visits are held for the Workhouse inmates on Sundays.
  • Visits are held at the main jail facility behind the glass.
  • To schedule a visit for Sunday or Wednesday you must call on Saturdays from 8am - 12pm.
  • Workhouse inmates will be given the option of one 45 minute no contact visit Sunday as assigned or one 45 minute no contact visit on Wednesday morning at 6:30am.
  • Contact the main jail for the time assigned to the inmate you wish to visit.
  • you must be signed in by the visitation start time.
  • No CELL PHONES or CAMERAS allowed.
  • Visitors must show picture ID upon request.
  • Anyone under the age of 18 must be accompanied by an adult.
  • No food or drink may be brought in by visitors.
  • Any visitor appearing to be under the influence of alcohol or drugs, or any visitor who is loud or unruly will be asked to leave and may be arrested.
  • Persons who have been housed at the work house or have felonies pending shall not be allowed to visit workhouse inmates without prior approval of the Jailer.
  • No weapons concealed or otherwise.
  • if you are on Probation or Parole you must have permission from your Probation/Parole officer in writing.

 
Permitted Items
 
We DO NOT Accept WalMart Deliveries

  • Any items left that are not on this list may be destroyed.
  • The person leaving the property shall be required to list all articles left on the property sheet.
  • The Jail may refuse any item if the inmate already has a sufficient amount of property or items that are not clean.
  • This is a tobacco free facility. Any unauthorized items (drugs, alcohol, tobacco products, weapons, etc.) brought into the Jail may constitute a crime and may be prosecuted.
  • Persons found to be leaving contraband for an inmate may be prosecuted.

Main Jail Permitted items as listed below may be brought to the main jail during regular business
hours within 5 days of intake. After the initial 5 days permitted items must be mailed in from the
manufacturer (Walmart, Amazon, Nike, etc.).

  • Four (4) pair of socks (new unopened package - white or gray only)
  • Four (4) sets of cotton underwear (new unopened package)
  • Two (2) bras for female inmates (no underwire)
  • 1 pair Prescription/reading glasses
 
Workhouse Permitted Items: Upon an Inmate being placed at the W/H. They may have one delivery (mailed or in person) of the limited amount of items needed for work. These items are allowed for the first 10 days of initial movement.
  • 3 pr work pants
  • 3 work shirts
  • 1 sleep shirt
  • 1 sleep pants or shorts
  • 3 pr underwear
  • 3 pr socks
  • 1 pr gloves
  • 1 pr work boots/shoes

 

All hygiene must be ordered off Commissary
Inmates may have the following items sent from the manufacturer. Examples - Walmart, Amazon
  • 1 AM/FM Radio
  • 12 AA & AAA BATTERIES
  • 1 CD PLAYER
  • 10 CD'S
  • 1 COAT/JACKET
  • 1 EXTENSION
  • 1 HAIR CLIPPER
  • 1 HAT/TOBOGGIN
  • 1 MESH LAUNDRY BAG
  • 1 PLAYSTATION 4
  • 5 PS4 GAMES
  • 10 PLASTIC HANGERS
  • 2 PILLOWS
  • 6 PANTS
  • 6 SHIRTS
  • 2 SHOES/BOOTS
  • 7 SOCKS
  • 2 SHORTS
  • 1 SUNGLASSES
  • 1 TWIN SHEET
  • 1 TWIN BLANKET
  • 2 TOWELS (NOT WHITE)
  • 2 THERMAL SHEETS
  • 7 UNDERWEAR
  • 1 WIRED HEADPHONE

 

*Note - If property is dropped off and it is found to contain any CONTRABAND, the property will be confiscated and the person dropping it off could be charged with Promoting Contraband.

  • SECTION 520.50 - PROMOTING CONTRABNAD IN THE 1ST DEGREE
    1. A PERSON IS GUILTY OF PROMOTING CONTRABAND IN THE 1ST DEGREE WHEN:
      1. HE KNOWINGLY INTRODUCES DANGEROUS CONTRABAND INTO A DETENTION FACILITY OR PENITENTIARY; OR
      2. BEING A PERSON CONFINED IN A DETENTION FACILITY OR A PENITENTIARY, HE KNOWINGLY MAKES, OBTAINS, OR POSSESSES DANGEROUS CONTRABAND.
    2. PROMOTING CONTRABAND 1ST DEGREE IS A CLASS D FELONY.


 

Families will need to register for an account before they can do anything. They can do that online themselves or call 1.800.622.8166 for a CareACell rep to assist them.
Commissary is held twice a week with delivery on Monday & Thursday and an inmate may purchase any necessary hygiene or paper goods at that time as well as food and beverage items. The money must be on the inmate account by Thursday's cutoff of 6:00 am for Monday delivery and Tuesday's cutoff at 6:00 am for Thursday delivery.
If an inmate owes money to the jail ½ of money deposited on the account will be applied to fees owed. Money put on an account for commissary to be directed to a different inmate may be confiscated by the Jail.


 

Care-A-Cell offers gift basket sales. The gift baskets are sold as pre-packaged items and purchased by family and friends of inmates for them to receive directly to their facility. These care packages are a great way to show your inmate you are thinking of them. Package choices will vary based on the commissary provider for the particular facilities. Check out CareACell.jointaccounts.com to purchase for your inmate today! These packages have been pre-approved by the jail sorry but not substitutions can be made.


 

There are no refunds for video call sessions terminated by the JAIL.

The inmate will have to use a Kiosk that has a handset. There is one in the Library at the main jail and the kitchen at the Workhouse.

In-house rules for both video visitation and calls:

A Deputy will need to be present during these visits or monitor them through VendEngine.

All video visitations are subject to recording and monitoring.

 No indecent exposure or nudity is allowed.

 No drugs, alcohol or illegal activity.

 No abusive or disruptive behavior.

You will be considered in violation of a Judge's order if you schedule a visit with someone who you have been ordered to have no contact with.

 Anyone who violates any of these conditions may have their visit terminated by the Jail with no refund and their visitation privileges suspended.

   
 


 

Money may be left for an inmate in the form of cash or money order.  Money may be left during regular business hours or during visitation. If an inmate owes money to the jail of money deposited on the account will be applied to fees owed. Upon release any money on an inmate account will be applied to fees owed.

Due to new banking regulations, beginning 07/21/14 all money orders that come to the Calloway County Jail must be made payable to the Calloway County Jail and reference the inmate for whom the money order is intended in the lower left hand corner.

Money orders not prepared in this manner will not be accepted for placement on the inmate's account.

It should be noted that the Jail is not required to accept money via mail. We do this as a convenience for inmates and their family. Should this change in policy become a problem for the jail we will discontinue accepting any money by mail.


Medical Services
 
Housing Fees: Effective Feb. 19th 2020
  Bond Fee - $5
Booking Fees - $30
Pretrial Inmates - $35 per day
Convicted Inmates - $35 (District), $35 (Circuit) per day (unless paid by State)
   
Medical Fees
  County Inmates - 100% of actual costs to the Jail for any type of medical/mental health/ dental related services or prescriptions.
  State Inmates - 75% of actual costs to the Jail for any type of medical/mental health/ dental related services or prescriptions.
  Nurse Visits - Charges will be determined by medical staff or Jailer on a case by case basis.

Upon release any money on an inmate account will be applied to fees owed.

Inmates released from custody owing money may sign a billing agreement and pay accordingly or be subject to civil or contempt action.


Mail
 
  • Inmates participating in work release through District Court must have it approved by Court prior to being released for work.
  • Ample travel time each way, to and from work, will be allowed.
  • If you do not return from work on time your work release may be terminated.
  • If alcohol/drug use is detected work release may be terminated and you may be found in Contempt of Court.
  • Inmates who are on work release and are not at work may have their work release terminated.
  • Persons sentenced in District Court will be charged $30 for each day spent in jail. 
  • If sentenced in Circuit Court (but not a state inmate) persons will be charged $30 for each day you spend in jail.
  • Inmates with work release must pay fees at the end of each week before being allowed release the next week.
  • Inmates are responsible for all medical, dental and prescription expenses.
  • Inmates with an unpaid balance upon release must make payment arrangements prior to release.
  • If Jail fees are not paid as arranged you may be found in Contempt of Court.
  • Meals are served at approximately 6:00am, 11:30am and 5:00pm. People who arrive after this time will have to wait until the next meal is served.

Mail
 
Starting May 23rd, 2023, all mail will need to be sent to the below addresses.
Mail received at other addresses will be rejected.
Any mail other than legal mail or other legal representations and money orders will be
returned to sender starting May 30th

   
Standard Non-Legal Friends and Family Mail Address:

[Inmate Name - Inmate ID]
Calloway County Jail, KY
PO Box 76550
Highland Heights, KY 41076

Mail from Lawyers or other legal representation and money orders:

[Inmate Name - Inmate ID]
Calloway County Jail, KY
310 North 4th Street
Murray, KY 42071

ANY MAIL DEEMED TO NOT MEET THE BELOW GUIDELINES WILL BE DESTROYED
  1. All incoming mail must be addressed with the Inmate name and Inmate ID
  2. All incoming mail must have a return address on the envelope
  3. All incoming mail must be no larger than 8 1/2 x 11 inches (letter size), no thicker than light card stock and able to be fed through a sheet fed scanner
  4. All incoming mail shall be opened and inspected or read to determine if contraband is enclosed or any violation of jail rules has occurred. If such is found mail will be destroyed and not returned. Any letters accompanying money orders will be destroyed, please send separate
  5. Prohibited Mail
  1. Stamps
  2. Blank envelopes
  3. Stationary
  4. Cash, checks, or any other forms of currency the only exception being money orders
  5. Threats of physical harm against any person or threats/details of criminal activity
  6. Plans to smuggle contraband into or out of the institution
  7. Information to formulate escape plans, to commit a crime or to violate a jail rule
  8. Solicitation of gifts, goods, money, or things of value from individuals or entities other than family or established close friends
  9. Code or gang insignia
  10. Obscene language or drawings
  11. Information that, if communicated, would create a threat to the security of the institution
  1. None of the following may be included or attached:
    1. Address labels
    2. Stickers
    3. Homemade cards
    4. Musical cards
    5. Non-white envelopes or paper
    6. Paintings
    7. Tracing paper
    8. Pages from coloring books
    9. Drawings in colored ink, marker, crayon or glitter
    10. Raised decorations
    11. Paint or the use of white out, glue or any other liquid form

  1. Pictures are the only enclosures permitted to be mailed to inmates.
    1. Each inmate is allowed up to 10 photographs per package, but these MUST be printed on photo paper
    2. Printouts from the internet, colored pages, and provocative material (i) are not permitted and will be destroyed
      1. Provocative is generally defined as follows: "Causing annoyance, anger, or another strong reaction” or “arousing sexual desire or interest.”
  2. Return to Sender Items
    1. Legal mail (Not sent to 310 North 4th Street, KY 42071).
    2. Certified mail requiring inmate signature.
    3. Mail with postage due.
 

 


Inmate Phones

 

The Calloway County Jail and Workhouse use Combined Public Communications as their inmate phone service provider.  CPC offers collect calls, prepaid phone cards as well as prepaid accounts.

If you have any questions or would like a refund, please call 1-877-998-5678 for assistance.
If you would like to purchase more talk time visit www.inmatesales.com or call 1-877-998-5678.

Additional Info:

  • Taxes on calls and fees for deposits may apply where applicable.
  • Direct Pay will NOT work for ring back tones.
  • Correctional Facility Staff are NOT responsible for the Kiosk located in the visitor's lobby.
    Please contact CPC for questions regarding the kiosk.
  • Facility staff does NOT give out change.

Phone cards can be purchased in the front vestibule of the jail at any time.  You can use cash or credit cards. The machine does not make change.

Conversations may be recorded and monitored.

 
Calloway County Kentucky CPC Voice Mail Instructions
 

The Calloway County Jail now has CPC Voice Mail available. With this new service you can now leave messages for the inmate at your convenience. Please follow the guidelines below on how to leave message in the CPC Voice Mail system.

  1. You will need the inmate’s CPC Voice Mail six (6) digit mailbox number. The inmate is provided the CPC Voice Mail mailbox number whenever a phone call attempt is made until the inmate sets up their CPC Voice Mail account.
  2. If the inmate cannot remember their CPC Voice Mail mailbox number they will need to contact customer service by dialing Option 5 from the Inmate Telephone System.
  3. You will also need to have a Direct Pay account set up with CPC. This can be set up by one of the following methods:
    1. Visiting www.inmatesales.com and setting up a new account.
    2. Setting up an account using one the CPC kiosks in the lobby of the Calloway County Jail.
    3. Contacting CPC’s call center at 702-829-3001 and having a customer service representative assist you.
  4. Once you have the CPC Voice Mail mailbox number you will call 1-702-240-4370 to leave a message.
  5. The system will ask you to select a language for instructions; 1 for English, 2 for Spanish.
  6. The system will then ask you to enter your voice mailbox number followed by the pound (#) key.
  7. You will now hear the greeting that the inmate has left on his voice mailbox. You will then hear a disclaimer that the call may be recorded and monitored. To leave a message you must dial the “1” key. To hang-up dial 7 and to listen to the message again press 8.
  8. The system will then tell you to record your message at the tone and to press the pound (#) key at the end of your message.
  9. At the conclusion of your message the CPC Voice Mail system thanks you for your call and disconnects.
  10. There is a cost of $0.25 per voice mail to leave the message; this is deducted from your Direct Pay account. There is no charge for the inmate to listen to your message(s).
  11. Please note that if the inmate has been incarcerated at a different correctional facility where CPC offers Voice Mail the access number MAY have changed and the mailbox number for the inmate WILL HAVE changed. You can contact CPC at 1-702-829-3001 and one of our representatives will be able to assist you to make sure you have the correct access number and voice mailbox number.
   

Combined Public Communications Now Offers Chirping - CLICK HERE TO LEARN MORE

 
VINE
 

For victim notification services contact VINE at 1-800-511-1670.


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